SITUATION
Imperial Graphics contacted an international consumer products organization that was enjoying
its third decade of success. Our team introduced the company to the Imperial More Than Print
approach, which could bring fresh efficiencies to its warehouse, fulfillment, and distribution
operations.
The focus was to apply our More Than Print process to decrease soft costs associated with the
company's 5,750,000+ shipments per year. By performing our five-step process, Imperial could
work with a cross-functional team to develop a proof of concept, including items such as cost
implications, soft cost opportunities, and an onboarding strategy.
The customer operates three North America service centers for distribution and has locations in
the Midwest, the South, and the West. The Midwest operation is the largest. It is also the location
of company headquarters, and where our main contacts work. This is where our process began.
PUTTING OUR
PROCESS TO WORK
Our team conducted
multiple learning sessions
with the management
and operational teams at
the customer's Midwest
Service Center. These sessions allowed us to create a current condition map that revealed gaps
and inefficiencies. Our objective was to establish their current condition so we could develop
a proof of concept and our recommended target condition. We identified a pain point in their
automated distribution line (order start) and received the go-ahead for this to be the focus of our
solution development.
CASE STUDY | Pg.1
FINALLY PAPERLESS!
Imperial's Shipping Label/Packing List Solution
communicate@morethanprint.com | www.morethanprint.com | 855.818.3405
Our More Than Print process enables Imperial to
methodically and efficiently learn how a company
works and how our products and services can
make a positive impact.
