IMPERIAL CRS

Case Study: A Solution That Sticks

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BUILDING A SOLUTION Because it is important to understand how change would impact all parties involved, we met with team members and conducted learning sessions to better understand what the color coding meant and represented to the people on the floor. We developed the idea to replace the color coding with alphanumeric visual indicators. APR, and not the color of the month, would represent April, and be printed with the other variable information on blank labels. We requested an audience with the company's director of IT to discuss the proposed change and confirm feasibility. With a small dimension change of the label, we were given the thumbs up. We set up a test environment, provided the new labels, and worked closely with IT onsite as they calibrated test equipment to get the updated labels produced. It's important that we test our applications prior to rolling out in the live environment because a faulty product could impair production. Our next process step was to put together a formal document outlining our research, current condition mapping, issues identified, solutions tested, ROI analysis, and onboarding steps. Because it is important to understand how change would impact all parties involved, we met with team members and conducted learning sessions to better understand what the color coding meant. " " CASE STUDY | Pg.2 communicate@morethanprint.com | www.morethanprint.com | 855.818.3405

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